Shipping policy

Delivery Areas
We deliver nationwide throughout South Africa.

Courier Partner
Orders are shipped using Aramex South Africa.

Processing Time
Orders are typically processed within 1–2 business days after payment has been confirmed.

Estimated Delivery

• Major cities: 5-7 business days
• Regional and remote areas: 7-14 business days

Delivery times may vary during peak periods, holidays, or due to unforeseen courier delays.

Order Tracking
Once your order has been dispatched, you will receive tracking information via email or SMS where available.

Incorrect Address
Please ensure your delivery address is correct before completing your order. Luminest SA cannot be held responsible for delays or additional costs resulting from incorrect address information.

Delivery Charges
Shipping costs are calculated at checkout unless a free shipping promotion applies.