Terms & Conditions

Effective Date: 15 July 2026

Welcome

Welcome to Luminest SA. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our website.

1. About Luminest SA

Luminest SA is an online retailer based in South Africa, offering technology gadgets, beauty products, car accessories, home essentials, and lifestyle products.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website with the permission and supervision of a parent or legal guardian.

3. Products and Pricing

We make every effort to ensure that product descriptions, specifications, images, and prices are accurate. However, errors may occasionally occur.

Luminest SA reserves the right to:

Correct pricing or product information errors.
Change product prices without prior notice.
Limit product quantities.
Discontinue products at any time.

4. Orders

All orders are subject to acceptance and product availability.

After placing an order, you will receive an order confirmation email. This does not constitute acceptance of your order. Luminest SA reserves the right to cancel or refuse any order where necessary.

If payment has already been made for a cancelled order, a full refund will be processed.

5. Payments

Payments are processed securely through approved payment providers available on our website.

Luminest SA does not store your full debit or credit card details.

6. Shipping

Orders are delivered throughout South Africa using trusted courier partners.

Estimated delivery times are provided as a guide only and may vary due to circumstances beyond our control.

For more information, please refer to our Shipping Policy.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Refund & Returns Policy and applicable South African consumer protection laws.

8. Intellectual Property

All website content, including logos, text, graphics, product images, designs, and branding, is the property of Luminest SA or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Luminest SA shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products.

Nothing in these Terms excludes or limits any rights that consumers have under the Consumer Protection Act, 2008, or other applicable South African legislation.

10. Website Availability

We aim to keep our website available at all times but do not guarantee uninterrupted or error-free access.

We may suspend, update, or modify the website without prior notice.

11. Privacy

Your personal information is processed in accordance with our Privacy Policy and the Protection of Personal Information Act, 2013 (POPIA).

12. Third-Party Links

Our website may contain links to third-party websites. Luminest SA is not responsible for their content, services, or privacy practices.

13. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes arising from these Terms or your use of the website shall be subject to the jurisdiction of the South African courts.

14. Changes to These Terms

Luminest SA may update these Terms & Conditions from time to time. Changes become effective immediately upon publication on this website.

Customers are encouraged to review this page regularly.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Luminest SA

Email: Info@luminestsa.co.za

WhatsApp: +27 83 927 3599

We aim to respond to all enquiries promptly during our business hours.